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Visitor Experience Associate

Part-time (non-exempt, hourly)

Up to 20 hours per week, $15 per hour during open gallery hours, Wednesday - Sunday, 10:30am - 4:30pm

Report to the Advancement Coordinator

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Overview 

The Rochester Art Center is excited to welcome a Visitor Experience Associate to our small, thoughtful, but mighty team! 

The Visitor Experience Associate is the first person patrons meet when they enter the Art Center or call for information. This role supports the Advancement Coordinator to further awareness of the organization’s mission, programs and achievements. It requires organizational skills and passion for the arts. 

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Primary Responsibilities Include 

Use Square to process sales and track merchandise. 

Assist Advancement Coordinator with annual campaign mailings and acknowledgement letters, and event planning, preparations and registration. 

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Other Duties 

Follow Board policies and stay abreast of updates and changes. 

Assist with set-up and strike for special events and rental functions as needed.
Perform other duties as assigned. 

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Qualifications 

High School Diploma or GED equivalent required. Three to five years of related experience in customer service or retail preferred. 

Demonstrated ability to establish and maintain effective working relationships, excels in collaboration and team-based work. 

Strong verbal communication skills in English. 

Proficient in or willing to learn Google Suite. 

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Physical and Environmental Requirements of the Position 

While performing the duties of this job, the employee is frequently required to bend, sit, move about, hear and speak. Required to stand, be on feet, and move around for a full work shift. 

Ability to communicate in person, by radio, electronically and over the phone. 

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Rochester Art Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

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To apply, send a letter of interest and resume to Kalianne Morrison, kmorrison@rochesterartcenter.org.

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